Business coach training points to six distinct ways to motivate your business team during a downturn such as this. We can summarize them as honesty and openness; gossip management; team motivation; listening skills; fear management; and recognition.
Always be honest. Your team will appreciate it; instead of beating about the bush, creating additional elements of uncertainty, get right to the point. We all know that body language can give off the true meaning of what you feel within, so don't try and "wing it", as your team will surely read between the lines. Honesty is the best policy and you should deliver clear and succinct messages. Whilst you should try not to sugar coat everything, be as upbeat as you possibly can, whilst maintaining that openness. This is a prime time to huddle with your business coach before meeting with your team!
One of the biggest killers of workplace morale, as identified by business coach studies around the country, is gossip. Gossip is viral, and rumours spread like wildfire. It is amazing that just a small snippet of gossip can be blown out of all proportion, as it passes from person to person, from department to department and throughout your organization. Before you know it, there will be rumours of lay-off's, cutbacks, and even complete business closure. It is your job to stamp on these rumours as quickly as possible. If you feel that it may have caused widespread damage, call a special meeting, be upbeat and honest, and put their fears to rest.
Motivate your team by taking them out of the office or work place and into a different environment. This has being shown by business coach research to cause a considerable increase in creativity. Although there is of course a cost attached, you will find that you will gain a lot more than the actual cost as the team members will come back refreshed and with a different slant on everything.
Don't be afraid to listen! Listening skills are all important in the business place, of course, but don't reserve these skills just for your clientèle. A good executive coach will tell you to be sensitive and to listen to the needs of your employees. As the saying goes - "I'm all ears".